Shipping Policy

Order Processing Times

• Orders are processed within 1–2 business days.

• Orders placed after 5:00 PM local time are processed the next business day.

• Orders are not processed on weekends or public holidays.

• During peak periods (sales or holidays), processing may take longer.

Shipping Methods and Service Levels

• Standard, expedited, express, and same-day local delivery are available.

• All shipments include tracking.

Shipping Costs and Pricing

• Shipping costs are displayed at checkout before payment.

• Free standard shipping applies to all orders.

Order Tracking Procedures

• All shipped orders receive a tracking number via email.

• Real-time tracking available on the order history page and via carrier websites.

• Regular email or SMS updates are sent for critical delivery milestones.

• For tracking support, contact fontzrr@gmail.com.

Shipping Restrictions and Limitations

• Shipping is only available to the United States.

• No shipments to P.O. boxes (except with USPS/ Post/FedEx SmartPost, where permitted).

How We Handle Lost, Delayed, or Damaged Shipments

• If your order is delayed, please allow 7 business days beyond the estimated delivery before contacting support.

• For lost shipments, contact customer support with your order and tracking number for resolution.

• If a package is confirmed lost or irreparably delayed, we will initiate a replacement or refund claim as appropriate.

• Damaged shipments should be reported immediately with supporting photos.

Returns, Cancellations, and Exchanges

• See Returns & Refunds Policy for details.

• Customers are responsible for return shipping unless the item arrived damaged or incorrect.

• For cancellations prior to dispatch, contact us as soon as possible.

Contact

• For shipping questions, tracking issues, or order updates, contact us at fontzrr@gmail.com.